Shipping policy

Shipping Policy

Last Updated: August 2, 2026

Thank you for shopping with us! Each product is made to order, which means your item is printed specifically for you once your order is placed. We appreciate your patience while we create and prepare your order for shipment.

Processing Time

Orders are typically printed, prepared, and shipped within 3–5 business days after your order is placed.

Please note that processing times may be slightly longer during holidays, product launches, promotions, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Times

Delivery times begin after your order has been processed and shipped. Please note that delivery estimates are not guaranteed and may vary depending on the destination, carrier, weather, holidays, and other circumstances beyond our control.

  • United States: Approximately 5–10 business days

  • International Orders: Approximately 10–21 business days

International delivery times may vary significantly by country and customs processing.

Order Tracking

Tracking information is provided for shipments when tracking is available through the selected shipping carrier.

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package.

Please allow up to 48 hours for tracking information to appear or update in the carrier's system after your order has shipped.

Customs, Duties, and Taxes

For international orders, your package may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

Any customs duties, import taxes, VAT, or related fees are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

We are not responsible for delays caused by customs processing or for packages held by customs due to unpaid fees or incomplete information.

Lost, Delayed, or Missing Orders

If your order has not arrived within the estimated delivery window, please first check your tracking information for the most recent shipping update.

If your package appears to be delayed or has not arrived:

  1. Check your tracking information for any delivery updates.

  2. Confirm that the shipping address entered at checkout was correct.

  3. Check with household members, neighbors, or your local carrier to see if the package was delivered to a nearby location.

  4. Contact the shipping carrier directly for additional information when appropriate.

  5. If you still cannot locate your order, please contact us so we can assist you.

Please contact us regarding a missing or delayed order as soon as possible after the estimated delivery window has passed. We will work with you and the shipping carrier to determine the next steps.

Please note that we are not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout, or for delays caused by incorrect or incomplete shipping information entered by the customer.

Incorrect Shipping Address

Please carefully review your shipping information before completing your purchase. If you realize that you entered an incorrect address, contact us as soon as possible.

Because our products are made to order, we may not be able to change the shipping address or cancel an order once it has entered production.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.

Questions About Your Order?

If you have questions about your order or shipping status, please contact us through our website's contact page. When reaching out, please include your order number so we can assist you as quickly as possible.

Thank you for supporting our brand and for your patience while we create your made-to-order products!